Privacy Policy

CROWNWAY DISTRIBUTION LTD respects your privacy and is committed to protecting your personal data.

1. About us

This website is operated by CROWNWAY DISTRIBUTION LTD, a company registered in England and Wales.

• Company number: 17048161
• Registered office: 124 City Road, London, United Kingdom, EC1V 2NX
• Email: info@crownway.uk

2. Information we collect

We may collect personal data when you contact us through this website, by email or through other business communication channels.

This may include:

• your name;
• company name;
• email address;
• phone number;
• country;
• details of your enquiry;
• any other information you choose to provide.

3. How we use your information

We use your personal data to:

• respond to your enquiries;
• communicate with you about our services;
• manage business relationships;
• prepare quotations, invoices or other business documents;
• improve our website and services;
• comply with legal and accounting requirements.

4. Legal basis for processing

We process personal data where it is necessary to:

• respond to your request before entering into a contract;
• perform a contract with you or your company;
• comply with legal obligations;
• pursue our legitimate business interests.

5. Sharing your information

We may share your information with trusted third parties where necessary for our business operations, including IT providers, professional advisers, suppliers, logistics providers and other service providers.

We do not sell your personal data.

6. International transfers

Some of our business partners or service providers may be located outside the United Kingdom.

Where personal data is transferred internationally, we take reasonable steps to ensure that it is protected in accordance with applicable data protection laws.

7. Data retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including any legal, accounting or reporting requirements.

8. Your rights

You may have the right to request access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, objection to processing or data portability.

To exercise your rights, please contact us at: info@crownway.uk

9. Cookies

This website may use cookies or similar technologies to support website functionality and improve user experience.

You can control cookies through your browser settings.

10. Complaints

If you have any concerns about how we handle your personal data, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner's Office in the United Kingdom.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on this website.